Delivery

1. Delivery costs

We want to make it super easy for you to order everything from our online shop, so we have straightforward delivery costs:

  • All orders £25 and over - FREE 1st Class Royal Mail delivery.
  • All orders under £25 - £2 for 2nd Class Royal Mail delivery or £3.50 for 1st Class Royal Mail delivery.


2. Dispatch timing

  • Orders placed before 2pm from Monday to Friday will be dispatched the same day.
  • Orders placed after 2pm on Friday will be dispatched on Monday.


3. Courier

We use Royal Mail for all our deliveries and you can expect the following delivery timescales for each postage type:

  • 1st Class Royal Mail - Deliveries should arrive the next working day (including Saturdays) following dispatch, however, next day delivery is not guaranteed by Royal Mail.
  • 2nd Class Royal Mail - Deliveries should arrive within 2-3 working days (including Saturdays) of dispatch.


4. Packaging

We are all about reducing, reusing and recycling, you can read more about that on our mission page.

All new packaging that we buy is free from plastic but in the spirit of what we are all about you may sometimes receive your order in reused packaging from one of our suppliers that contains plastic. We may also send packages in newspapers, magazines etc. whatever we can get our hands on to reuse!


5. Returns & Refunds

We love our customers and want you to be happy with your purchases. If for any reason you are completely satisfied please contact us on returns@reco.shop and we will respond ASAP to your query.

For more details head to our Returns & Refunds page.